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Assistant Account Manager

Social Strategy Associates LLC

About the Firm

Social Strategy Associates LLC is an inspired consultancy, passionate about the power of philanthropy and business to positively impact our world's most pressing social and environmental issues. We work with leading foundations, corporations, and nonprofits to design, implement, and manage strategic philanthropy and social responsibility programs. As a distributed team with roots in New York City, we serve clients across the country.

Our firm was founded in 2014 and has achieved year-over-year organic growth through consistently high-quality client work and exceptional relationship management. We punch above our weight by rolling up our sleeves and getting things done.

 

We are working on some of the most exciting projects in philanthropy. Our service offerings include: philanthropic prize, competition, and challenge design; strategy and insights; convening and facilitation; next generation onboarding; talent management, and; collaborative fund management. Current client projects focus on a diverse array of issue areas, including social and environmental innovation, early childhood development, equitable economic recovery, and labor and worker rights.

 

Across all our work, we prioritize equity and diversity of backgrounds, thought, and experiences. We strive to support organizations that work not just for but with impacted communities and center their voices and leadership. 

 

About this Role

We are excited to expand our small but mighty team by bringing on a new full-time teammate. The Assistant Account Manager will support client accounts by producing detailed deliverables, preparing for and contributing to client meetings, conducting research and analysis, responding to client communications, and all other facets of efficiently and effectively shepherding work forward and delighting clients while doing so. The ideal candidate will be able to seamlessly toggle between 30,000-foot strategy and in-the-weeds details, and between accounts. 

 

The Assistant Account Manager should be passionate about work that centers underserved and overlooked communities and have experience in bringing a justice lens to the work. He/she/they will have the innate drive to run the ball down the field as far as one can, but the emotional maturity to know when it makes sense to check in internally with a teammate. We pride ourselves on having a collaborative and all-hands-on-deck work culture – that is, from developing high-level strategy to printing out name tags the morning of a public event, all team members work together to get the job done.

 

The position was previously based out of a beautiful client office in the Flatiron neighborhood of New York City. However, over these last two years our team has transitioned to primarily remote work. Besides NYC, core team members are now based in Palm Springs, CA and Athens, Greece. Given our current comfort with remote work, we are excited to hear from qualified applicants across the U.S. with willingness to travel; we still value the opportunity to come together to co-work on location.

 

Responsibilities include:

  • Actively support project leads in the day-to-day of managing client accounts, which includes preparing detailed agendas, quickly and accurately responding to client requests, taking detailed notes during client meetings, scheduling meetings with internal and external parties, and other operational and administrative tasks.
  • Prepare and present client deliverables (e.g., PowerPoint presentations, research reports, Excel workbooks), inclusive of the research, analysis, and administrative tasks that contribute to these deliverables.
  • Share responsibility for account budgets and timelines.
  • Build the capacity of a young firm, from editing proposals to enhancing internal processes to representing the firm at external functions.
  • Actively engage in internal brainstorms and external meetings to provide input on ongoing projects.

 

A qualified applicant will:

  • Have two years of management consulting, program management, or similar experience in a detail-oriented, professional setting.
  • Possess advanced skills in PowerPoint, Excel, and Word; knowledge of Google Workspace, Foundant, SurveyMonkey, Doodle, WordPress and Constant Contact is also desirable.
  • Demonstrate excellent communication skills, both verbal and written, as well as possess outstanding interpersonal skills. To be clear, strong writing skills are absolutely critical.
  • Demonstrate superior analytical and organizational skills, including attention to detail and a commitment to rigor.
  • Demonstrate strong critical thinking skills in answering research questions using existing frameworks or by creating new ones.
  • Be a smart generalist and self starter possessing high levels of independence and intrinsic motivation.
  • Be a positive individual who maintains composure under pressure and when receiving direct feedback from colleagues and clients.
  • Be comfortable working in a constantly evolving small business environment.
  • Have a strong academic background.
  • Be entrepreneurial.
  • Have a willingness to travel; travel requirements vary by client.
  • Have experience working in, or substantial interest in, the social impact space. Current SSA accounts focus on a diverse range of social impact topics, including social and environmental innovation, early childhood development, equitable economic recovery, and labor and worker rights.

 

The starting salary range for this position is $60,000 - $65,000 per year, commensurate with experience. Numerous benefits are provided, including a $450 per month health expense reimbursement through a QSEHRA plan, a company-issued laptop, opportunities for in-person onboarding and client travel, immediate exposure to philanthropic and nonprofit leaders, and bespoke professional development opportunities.

 

Hiring Policy

Social Strategy Associates is an equal opportunity employer committed to diversity, equity, and inclusion. SSA recruits, hires, and trains its staff without regard to sex, sexual orientation, gender identity or expression, race, color, ethnic identity, national origin, age, creed, religion, disability, socio-economic status, marital status, veteran status, or any other legally protected basis. We are interested in every qualified candidate who is eligible to work in the United States; we are not able to sponsor visas at this time.

How to Apply

To apply for this position, please email a resume and covering letter to eliot@socialstrategyassociates.com and reference “Assistant Account Manager” in the subject line of your email. No phone calls, please.

 

Thank you for your interest!

 

United States

Full-time
Editorial/Writing
Project/ Program Management
Strategy
Social Sector