ABOUT THE ORGANIZATION
The Lucile Packard Foundation for Children's Health, in partnership with Stanford Medicine and Lucile Packard Children's Hospital, unlocks philanthropy to transform health for children and families in Northern California - and around the world. The Foundation empowers passionate donors and grantees to drive scientific research, innovation, and policy that will improve care, advance cures, and reform healthcare systems for this and future generations.
The Foundation seeks a highly collaborative individual who possesses exceptional project management skills and is highly motivated to get things done to join our team as the new Associate Director, Board Operations. This position plays an essential role in cultivating a sophisticated board experience that is critical to achieving our ambitious philanthropic goals. The Associate Director is key to ensuring each board member has an opportunity for meaningful impact for our mission.
As a member of the President’s Office, the Associate Director will report to the Associate Vice President (AVP) of Board Relations and work in close partnership with the President & CEO and Chief of Staff to support the development, administration, and activities of the board. This position provides a unique insider view into the operations of the organization and its vision for the future.
This is a hybrid position, with the expectation of working in the office or in-person whenever needed and on an average of 8 days per month. The Foundation has a mandatory COVID-19 Vaccination Policy, and all new employees must submit proof of their COVID-19 vaccination at the time their employment commences. Alternatively, prior to commencing employment, new employees may request approval for an accommodation for an exemption to the policy as permitted by law.
The compensation range for this position is $110k to $120k annually.
DUTIES AND RESPONSIBILITIES
Partner with the AVP, Board Relations on executing all aspects of board activities:
Board Operations (~50%)
- Collaboratively—with colleagues and members of the board—develop and prepare materials for board and committee meetings (e.g. agendas, prep materials, presentations and talking points, briefings, run-of-show, evaluations, etc.)
- Manage the scheduling and execution of all board activities, including but not limited to:
- Board and committee meetings (in person and virtual)
- Working group and task force meetings
- Annual retreat
- New director dinner and orientation
- Board dinners
- Track motions and action items, and proactively drive forward tasks resulting from board and committee meetings
- Contribute to and, in some cases, create briefing materials for board or committee chairs in addition to the President & CEO for board and committee meetings and meetings with directors of the board and board candidates
- Draft communication on behalf of the President & CEO, board chair, committee chairs, staff liaisons, and AVP including emails, thank you notes, and other correspondence
- Partner with the Executive Assistant in the President’s Office to support the President & CEO onsite for meetings with board members, board candidates, and key events
Project Management (~40%)
- Manage the process for the development, implementation, and tracking of board impact plans, including convening internal strategy sessions and scheduling individual meetings with board members
- Manage the board composition:
- Monitor board membership, terms, renewals, and committee assignments, and the pipeline of future candidates
- Track and plan for board and committee leadership succession
- Support the research, recruitment, and onboarding of new board directors
- Execute the comprehensive onboarding plan including board book, orientation, and mentor program
- Manage board related data entry and data maintenance:
- Maintain records for all current and former board members of the Foundation and hospital boards within the donor database, Raiser’s Edge
- Implement Raiser’s Edge as a tool to track board activity, including but not limited to pipeline of future candidates, committee assignments, and touchpoints with board members
- Enhance the board experience by researching, deploying, and maintaining a new board platform
- Monitor and plan the section of the President's Office budget pertaining to the board
Good of the Whole (~10%)
- Support the development of practices, tools, and resources to help shape an inclusive board culture
- Plan and implement policies and procedures to enhance and improve the systems and processes related to the board
- Support and, in some cases, lead board participation in Foundation-wide initiatives such as Summer Scamper, The Dinner, and other events
- Develop a deep understanding of the board’s governance, i.e., Bylaws, Committee Charters, Conflict of Interest Policy, etc. to facilitate and support oversight responsibilities
NOTE: We are a dynamic organization in a rapidly changing industry. Therefore, the responsibilities associated with this position will evolve and grow in accordance with LPFCH's business needs and growth plans. More specifically, the incumbent may be required to perform additional and/or different responsibilities based on the future growth plans for the Foundation.
EDUCATION & EXPERIENCE
- Bachelor’s Degree or equivalent work experience
- 6+ years of work experience including one or more of the following:
- Prior experience supporting a board of directors or an executive managing a board
- Managed programs or events that cater to high wealth individuals, donors, and/or executive leadership
- Experience partnering with executive leadership, board members, or volunteers
- Proficient in Microsoft Suite, including Outlook, Teams, Forms, Planner, Word, Excel, and PowerPoint
- Experience or ability to manage sensitive, highly confidential, and proprietary information with discretion and the utmost level of confidentiality
- Ability and willingness to work overtime, including evenings and weekends, as needed
- Demonstrates a commitment to a diverse and inclusive work environment
- Experience working in a complex fundraising environment resulting in an understanding of the strategy and mechanics of major- and principal-gift fundraising and donor relations
- Prior experience with Raiser’s Edge or other nonprofit database software
- Prior experience with a board portal or platform
- Genuine interest in improving health and well-being for kids and families
Competencies the Associate Director, Board Operations must possess:
Make it happen! | Demonstrated resourcefulness and ability to take initiative to do whatever is needed with a positive attitude. No task is too big or too small—does what needs to get done. Solves problems and makes informed and sound decisions independently—slays the obstacles!
Organized & accountable | Meticulous about the small things. Skilled at balancing competing priorities. Demonstrated ability to anticipate, track and prioritize tasks and deadlines with relative ease. Takes responsibility.
Resilient | Adaptable to urgent or emergent needs or changing priorities. Demonstrated ability to remain professional, responsive and unflappable in the face of adversity.
Collaborative | Works with and through others to get things done. Shares and sources information. Total team player.
Communication | Demonstrated ability to communicate—verbally and in writing—professionally, tactfully and efficiently. Exercises sound judgement when communicating directly with board members and executive leadership.
Open to feedback | Coachable and willing to follow directions. Regularly seeks feedback on performance and areas for growth. Growth-mind-set approach.
Palo Alto, CA, CA 94301