Director, Communications Strategy

thinkPARALLAX is a leading full-service sustainability strategy and communications agency. We partner with influential companies across industries to build unique sustainability strategies, programs, and platforms. Combining creativity and deep subject matter expertise, we give companies an advantage to amplify their impact.

In addition to being a certified B-Corp, thinkPARALLAX celebrates diversity and is committed to creating an inclusive workplace. It's even one of our values — check it out on our website.

Speaking of values, we’re on a mission to be a different kind of agency - one where people are fulfilled and have a healthy work-life balance. We’re thrilled to have been named one of Inc. Magazine’s Best Places to Work in 2023.

The Role:

The Director is a client partner, providing insightful guidance within their specialty of communications strategy and expanding our collaboration on impactful work. They have a knack for problem solving and navigate project details while keeping a client’s broader goals in mind.

This role sits on our Strategy Team and reports to the Head of Communications Strategy.

Your responsibilities will include:

Client relationship development and revenue growth

• Develop strong and authentic relationships with clients, as well as a deep understanding of their business and industry.
• Become a thought partner to clients, providing strategic counsel and supporting them to continually advance their sustainability/ESG strategy and communications.
• Foster client satisfaction by soliciting and applying feedback and ensuring project deliverables contribute to our clients' long-term goals.
• Uncover and develop opportunities for organic growth with existing clients.
• Contribute to proposals and pitches for new clients, in collaboration with the Client Engagement Team.
• Meet annual sales goals by growing work with a portfolio of clients and potentially securing new clients.
• Represent thinkPARALLAX at conferences and industry events.

Delivery and project management

• Lead an array of sustainability communications projects, such as communications platformations, campaigns, ESG reports, and/or others.
• Lead the development of work products and meeting materials for small projects and possibly new services.
• Lead project management and day-to-day client interactions for complex projects and initiatives.
• Provide subject matter expertise and guidance to clients and to tPX teammates in multiple disciplines of sustainability communications, such as report communication strategy, sustainability brand platform creation, employee engagement, thought leadership, and sustainability communications leader and team training.
• Coordinate resourcing needs with the Operations Team.
• Serve as the main point of contact for clients and partners throughout projects.
• Identify and act on opportunities for internal process and practice improvement.

Strategic leadership and business development

• Identify and develop new core service offering(s), including opportunity identification and research; proposal and process template development; internal training; and collaboration with Client Engagement and Operations for promotion, pricing, and capacity planning.

People development

• Manage and mentor Strategy Team members to meet expectations or better for their roles.
• Train Strategists on communications and strategy services, trends, and project implementation tools.

Qualifications:

• Experience working with corporations in Public Relations, Communications, and/or Marketing (in-house or agency role). 
• Extensive knowledge of brand, audiences, tactics, and strategies to guide clients on how sustainability communications can help companies achieve their goals. 
• Extensive knowledge of the value of sustainability to business and foundational knowledge of common ESG topics to guide businesses on their sustainability journeys.
• Knowledge of ESG/Sustainability reporting process and report creations, including alignment to reporting framework requirements, including GRI, SASB, and TCFD.
• Track record of delivering high-quality work products and solutions that are strategic and meet client goals.
• Track record of establishing rapport with key contacts, building partnership, and engaging senior executives.
• Demonstrated ability to secure work with new clients and grow business with existing clients.
• Ability to identify opportunities for the business, and work with others to develop ideas aligned to business needs and goals.
• Experience coaching and/or mentoring direct reports to meet expectations or better for their roles.
• Collaborative and team-oriented, though able to draft work products independently.
• Excellent organizational skills.
• Excellent verbal and written communication skills.
• Ability to function well in a remote-first, fast-paced environment.
• Eligibility for employment in the U.S.

This is a full-time, exempt position, working remotely or from the thinkPARALLAX office in Encinitas, CA. thinkPARALLAX is California-based, so the ideal candidate will be working within three hours of Pacific Standard Time.

Compensation package:

We encourage our employees to lead a healthy and balanced life, and our benefits are designed to promote this aspiration. Please see our Compensation package below for details.

• Salary range spans $110,000-140,000, plus bonus for reaching sales targets.
• Health, dental, and vision insurance. tPX covers 80% of your medical premium and 100% of your dental and vision premiums.
• Nine (9) paid federal holidays.
• Ten (10) paid tPX holidays during our two annual week-long company closures, typically the first week of August and the week between Christmas Day and New Year’s Day.
• Fifteen (15) days of paid vacation per year, which will start accruing on your first day.
• Nine (9) days of paid sick leave annually, which will start accruing on your first day.
• A professional development benefit of 96 hours and $1,500 to be invested in pursuit of your professional development goals.
• One (1) paid volunteer day.
• A monthly wellness stipend, currently set at $75/month.
• The PARALLAXploration travel program, including 3 days of paid time off and $1,800 to explore a new place.
• The tPX 401(k) plan, including ESG funds, a tPX match up to 4% of your salary, and immediate vestment.
• The tPX profit sharing plan, an end-of-year bonus based on a percent of the year's profit in relationship to salary and tenure.

If you think you’re the one, please send the following to work@thinkparallax.com with subject line “Director, Communications Strategy application”.

1. Your resumé.
2. How you learned about the job (e.g., a particular job board, a contact at tPX).
3. Responses to the following questions in whatever format you think best shows off who you are (right in the body of an email, in a cover letter, video,…):
   1. Why would you like to work at thinkPARALLAX - what would it mean to you?
   2. What part of this role excites you the most?
   3. What's one strength or specialty people are surprised to learn about you?
   4. What about your creativity, skill sets, and/or experience might be exciting or inspiring for the team to know?

Studies tell us that the confidence gap and imposter syndrome can prevent some of us from applying unless we meet every single qualification. Your experience doesn’t perfectly match the job description? Apply anyway. You just might be a great candidate for this role or others.

We consider all applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

thinkPARALLAX is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Kaela Morris at kaela@thinkparallax.com.

We’re excited to hear from you!