Senior Director of Programs

THIS IS A HYBRID POSITION BASED IN SACRAMENTO, CA. THE SUCCESSFUL CANDIDATE WILL WORK IN OFFICE FOUR TIMES PER WEEK.

ABOUT OPENING DOORS, INC.

Opening Doors, Inc. envisions a world in which migrants and refugees lead lives of joy and belonging, embraced by welcoming communities. Its mission is to enrich communities by supporting immigrants, refugees, survivors of trafficking, and others on their path toward stability, self-sufficiency, and belonging.

Opening Doors is guided by the following organizational values:

• Rising Together: We are in this together and depend on each other.
• Honoring Dignity: We recognize and honor everyone’s strength and inherent dignity.
• Embracing Courage: We do the right thing, even when the path is uncertain.
• Seeking Joy: We take time to be together, celebrating our diverse cultures and recognizing our victories.

Opening Doors began in 1993 as a small refugee resettlement agency and today serves approximately 3,000 clients per year across our five program areas: Refugee Programs, Survivors of Human Trafficking Programs, Immigration Legal Services, Health Programs and Economic Prosperity Programs.

For more information, please visit https://openingdoorsinc.org/

OPPORTUNITY HIGHLIGHTS

Salary range is $115,928 - $141,690

Benefits include:

• Starting vacation accrual of 80 hours of vacation time per year, accrued per pay period. Up to 160 hours based on length of service
• 15 Holidays + 1 Floating Holiday
• Sick Leave – 80 paid hrs. per year
• Leave – 40 paid hrs. per year
• Jury Duty – 80 paid hours
• Retirement – Up to 3% Match (401(k) and Roth 401(k)
• Medical Insurance

o   Opening Doors covers 90% of employee premium and 30% of spouse or partner’s premium

o   HMO, PPO, and EPO plans offered

YOU ARE

• A strategic thinker with a demonstrated ability to develop and implement long-term strategies that align with the organization’s mission and goals
• Able to assess programmatic processes, identify interdependence between Opening Doors’ programs, and promote alignment, collaboration, and efficiency while ensuring best practices are incorporated across all program teams
• An effective team player capable of working in multicultural work environments, showing respect and sensitivity for cultural differences
• An exceptional manager who nurtures and encourages teams
• A great communicator
• Sincerely passionate about immigrant and refugee issues and Opening Doors’ mission

POSITION OVERVIEW

The Senior Director of Programs (Senior Director) is a critical member of the Leadership Team. The Senior Director develops the strategy for and provides overall management and direction to programs and program staff, including the following teams: Refugee Programs, Survivors of Human Trafficking Programs, Immigration Legal Services, Health Programs and Economic Prosperity Programs, and Compliance.

The Senior Director serves as a bridge between direct service and administrative functions within the organization and as a liaison for communication.

The Senior Director will work directly with and report to the CEO to reinforce internal program strategy, serve as the lead in building key community relationships, identify opportunities for complementary and expansive models, and serve as a thought leader internally and externally.

This position will provide strategic support to leadership and internal program staff while also sharing the story of the work of Opening Doors externally with communities of community members, programmatic partners, and funders. The strategic nature of this role will involve a high degree of cross-functional collaboration across our entire team and with external partners.

REPORTING RELATIONSHIPS

This position reports directly to the CEO, Jessie Mabry. The position supervises a large team with six direct reports and more than 50 indirect reports. The position is part of the organization's leadership team and is responsible for hiring and nurturing a strong team.

PRIMARY RESPONSIBILITIES

Leadership

• Recruit, develop, coach, and retain high-performance team members, empowering them to elevate their performance.
• Provide leadership in the development of inter-team communication and cohesiveness, supporting the sustaining of culture after a period of organizational growth.
• Collaborate with the Leadership Team to ensure the organization achieves strategic goals while minimizing risk.
• Communicate organizational decisions to program teams and build buy-in across the organization.

Program Design, Delivery, and Evaluation

• Work with staff to develop systems to ensure consistent, high-quality program management and implementation.
• Collaborate with colleagues to establish program quality standards, define outcome and impact metrics, and facilitate continuous improvement.
• Ensure that Opening Doors’ programs operate in compliance with all funder requirements, and that grant reporting and invoicing are completed correctly and on time.
• Support the development of program budgets and monitor expenditures, ensuring effective allocation of resources and financial efficiency.
• In collaboration with Program Managers, lead the design of new programs, ensuring quality implementation of new programs and entry into new communities.
• Stay informed of trends, changes in related program landscapes, and best practices in Opening Doors’ fields of work, and proactively seek opportunities to incorporate best practices into the organization’s programming.

External Relations and Fundraising

• Serve as an effective spokesperson on immigrant and refugee issues and the work of Opening Doors to diverse audiences.
• Cultivate and grow relationships with community partners to ensure collaboration with partners and stay abreast of programmatic developments.
• Provide technical input and strategic guidance to the Institutional Relationship Manager and other members of the External Affairs team.
• Additionally, the Director of Programs will represent Opening Doors internally and externally, including on our Leadership Team.
• Other duties may be assigned in the sole discretion of the Organization. The Organization may assign or shift duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.

COMPETENCIES

• 7-10 years’ experience developing and evaluating program models and successfully operationalizing innovative programs.
• Demonstrated success in the planning and management of multiple mission-driven programs in an organization of similar size and complexity.
• 7-10 years of progressively challenging management experience, including coaching, managing, and developing talent within an organization and providing constructive and regular feedback to team members. 
• Extensive experience managing a complex portfolio of projects, requiring a strong skill set in strategic planning, resource allocation, and coordinating cross-functional teams. 
• Strong oral and written communication skills.
• Demonstrated experience collecting, synthesizing, and analyzing program-related data to make informed decisions. 
• Experience managing program budgets of $500,000 or greater.

Preferred competencies: The requirements listed below are not required but are desired.

• Experience managing federally-funded program budgets of $750,000 or greater.
• Deep technical expertise in immigrant, refugee, and/or survivors of human trafficking issue areas.
• Demonstrated experience with fundraising activities, including grant writing and proposal development and/or donor stewardship.
• Effective communication skills in one or more of the following languages: Arabic, Chinese, Farsi/Dari, Hmong, Pashto, Russian, Spanish, Tagalog, Urdu, Ukrainian or Vietnamese.
• Lived experience, highly valued.

EQUITY STATEMENT

Opening Doors provides equal employment opportunities (EEO) to all employees, applicants and any third parties, for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Opening Doors complies with applicable state and local laws governing nondiscrimination laws.

TO APPLY

To apply for this position, please visit this link.

All applications and inquiries will receive a response and be kept strictly confidential.

All Opening Doors employees must be fully vaccinated against COVID-19. Accommodations may be requested for medical or religious reasons. 

Opening Doors participates in E-Verify.

Opening Doors is an Equal Opportunity Employer.